01
Build the record
Tell us what happened. Add only what supports it.
Enter the merchant, order number, date, amount, payment method, and evidence. The eligibility check highlights missing details before a complaint is prepared.
SaaS for Indian consumers
Your refund deserves more than another email.
RefundPilot organises your evidence, drafts the complaint, follows up on deadlines, and prepares the next escalation step when a refund remains unresolved.
For delayed refunds, duplicate charges, undelivered orders, and subscription cancellation issues. No guaranteed recovery claims.
One case timeline. Every next action visible.
Built with clear boundaries
A recovery process you can inspect at every step.
You stay in control
RefundPilot prepares and tracks the work. You approve any formal escalation or required declaration before it moves ahead.
Only relevant evidence
Upload receipts, screenshots, or selected emails. We do not ask for card numbers, CVVs, UPI PINs, or unrelated inbox access.
No recovery guarantees
We organise a stronger process and make the next step clear. Outcomes always depend on the merchant, payment provider, and evidence.
From evidence to next step
Stop reconstructing the same story for every support agent.
RefundPilot turns the details you provide into a factual case record, then helps keep the recovery sequence moving without impersonating you.
Supported at launch
- Cancelled order, refund still missing
- Returned product, refund not received
- Duplicate merchant charge
- Paid order never delivered
- Subscription charged after cancellation
- Approved refund that has not arrived
02
Contact and follow through
A factual complaint, scheduled follow-ups, and a visible deadline.
RefundPilot identifies official merchant channels where available, drafts or sends the approved message, tracks replies, and keeps a timeline of each action.
03
Prepare the escalation
When the merchant stalls, know the next required human action.
If unresolved, your case can be assembled into an escalation-ready pack for the appropriate channel. Formal complaints are never filed without your explicit approval.
Simple per-case pricing
Pay for a structured recovery process.
Start with a free eligibility check. Automatic Recovery is available now; no success fee is claimed unless a verified and compliant payment flow is available.
Free eligibility check
See whether your case is ready.
Review your issue type, core details, and missing evidence before choosing a service.
Check eligibilityAutomatic Recovery
Launch plan₹149per case, upfront
- Evidence organisation and missing-info checks
- Merchant complaint and follow-up schedule
- Case timeline and refund-status tracking
- Escalation pack if the issue remains unresolved
RefundPilot is not a law firm, government service, or guaranteed recovery service. We do not handle fraud, stolen cards, cryptocurrency, investments, loan disputes, or court representation.
Give your refund case a clear next action.
Start with the free eligibility check. Bring the transaction details and evidence you already have; RefundPilot will show what belongs in the recovery sequence.
Check my case now